Erase personal information

After backing up, erase your personal data using the procedure appropriate for your Mac and macOS version. Many older Intel iMacs do not support Apple's newer Erase All Content and Settings feature. If the iMac cannot start, tell us before collection; don't assume data on a nonworking machine is inaccessible. We do not promise certified data destruction.

After backing up, erase your personal data using the procedure appropriate for your Mac and macOS version. Many older Intel iMacs do not support Apple's newer Erase All Content and Settings feature. If the iMac cannot start, tell us before collection; don't assume data on a nonworking machine is inaccessible. We do not promise certified data destruction.