Frequently asked questions

Rebootory collects 27-inch Retina 5K iMacs from Late 2014 through 2020. Check Eligible hardware for the six generations and their model identifiers. If you're unsure, send us a photo.

No. Older operating-system support is one reason we're interested in extending the useful life of these machines.

Not necessarily. Tell us about any faults before pickup so we can assess whether the machine is suitable.

No. The iMac and its power cable are helpful, but a keyboard, mouse and original packaging are not required.

Back up anything you want to keep, sign out of Apple services, disable Find My where applicable, and erase personal information using instructions appropriate to your macOS version. If the machine won't start, tell us before collection. Rebootory does not provide certified data destruction.

Pickup of eligible machines across Pune is free, by arrangement.

No. Rebootory is an independent software research and hardware reuse initiative, not a registered charity or nonprofit. Passing on equipment is voluntary and does not qualify for a charitable tax receipt.

Yes. Share rebootory.org with someone who has an eligible machine, or contact donate@rebootory.org.

On a working iMac, open Apple menu → About This Mac to check the model and year. For its identifier, open System Information → Hardware. Compare it with the six records under Eligible models. If the machine won't start or you're unsure, send a photograph to http://whatsapp.rebootory.org/.

Rebootory is not currently collecting 21.5-inch iMacs, older non-Retina 27-inch iMacs, or iMac Pro. The eligible models are the six 27-inch Retina 5K generations listed under Eligible models. If you are uncertain, send a photo through http://whatsapp.rebootory.org/.

Superseded collection wrapper. The six model records now belong directly to Eligible models.